adeel4007@gmail.com

Protects citizens during emergencies. Extinguishes fires, Executes rescues, Mitigates chemical spills. Prevents fire damage by conducting surveys and inspections for hazards and enforcing codes. Prepares citizens to prevent fire damage by developing and conducting educational and training programs. Ensures availability of water at fire scene by testing hydrants, requesting and expediting repairs, and verifying repairs. Minimizes fire damage by responding to alarms, driving and operating equipment, regulating water pressure, combating and extinguishing fires, and rescuing and reviving people. Ensures operation of equipment by completing preventive maintenance requirements, following manufacturer’s instructions, and troubleshooting malfunctions. Notifies supervisor of needed repairs. Evaluates new equipment and techniques. Maintains operations by following policies and procedures and reporting needed changes. Provides information by completing reports. Handles minor medical care and other emergency services. Maintains technical knowledge by attending educational workshops, studying publications, and participating in scheduled drills. Maintains fire station building, grounds, and related equipment by completing maintenance schedules. Contributes to team effort by accomplishing related results as needed.

Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, and mentoring team members. Expands business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options. Sells products and services by establishing contact and developing relationships with prospects and recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports and presentations by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks, benchmarking best practices, and participating in professional and industry organizations.

Supervise daily administrative activities and coordinate support staff within the Administration Department. Manage personnel, facility, supplies, and equipment to ensure compliance with standards. Collaborate with senior management to revise operating policies and procedures. Lead a team of administration professionals to meet operational goals. Ensure adherence to company policies and operational standards. Provide guidance and support to staff for effective performance. Resolve issues encountered by the administration team. Manage staffing and supply needs for all departments. Assist in recruitment, evaluation, and training of staff. Develop and conduct training programs for staff. Identify and implement process improvements. Appraise performance and support staff development. Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customer. To handle the TARS and CRM system personally to fulfil the requirements of top professional services.

Supervise daily administrative activities and coordinate support staff within the Administration Department. Manage personnel, facility, supplies, and equipment to ensure compliance with standards. Collaborate with senior management to revise operating policies and procedures. Lead a team of administration professionals to meet operational goals. Ensure adherence to company policies and operational standards. Provide guidance and support to staff for effective performance. Resolve issues encountered by the administration team. Manage staffing and supply needs for all departments. Assist in recruitment, evaluation, and training of staff. Develop and conduct training programs for staff. Identify and implement process improvements. Appraise performance and support staff development. Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customer. To handle the TARS and CRM system personally to fulfil the requirements of top professional services.